Frequently Asked Questions

Single-Row

Our custom printed PocketMaps and leaflets fold out into a single vertical or horizontal row of pages. The single row is an accordion or sometimes called a concertina fold, and it's folded laterally across into a small shape. It consists of one row of folded pages, secured between two cover pages or one wrap-around cover with a spine, like a booklet. The Single-row is ideal for product information inserts, events or onsite guides, marketing handouts & voucher booklets.

Double-Row

It consists of 2 rows of folded pages, secured between two cover pages as standard, or one wrap-around cover with a spine – like a booklet. The Double row offers two rows of pages, and it folds vertically and horizontally to fit into its compact shape. The Double row provides two rows of pages, and it folds vertically and horizontally to fit into its compact form. Sometimes referred to as 'K fold' cards or 'Z fold leaflets.

Unlike the single row, which opens up in one movement like an accordion to reveal one row of pages, our double opens up like a matchbook and then unfolds like an accordion. It offers you double the amount of space as a single row.

The Double-Row PocketMaps often are used for portable information booklets that require more detail – like handbooks, small guidebooks, and promotional literature. The two rows are on top of each other, then folded like an accordion and then in half. They are secured between two single cover pages or between two 'bookend' cover pages.

Triple-Row

The Triple-row, sometimes called Z fold cards, reveals three rows of pages. All are secured between two cover pages (standard) or one wrap-around cover with a spine (like a book). The triple row provides three rows of carriers, and it folds twice in one direction and then pleats folded to fit into its small and compact shape.

Individual pages are folded into rows, then vertically down the creases between each page to compress all panels into the size of one singular board. This kind of fold offers you the most printed area.

The Triple-row format is the most popular specialty fold we make. Due to their small size, they are perfect for bike maps and ski and trail maps. Often printed as maps for theme parks, municipalities, tourism, and transit and commonly used for company mission statements and promotional-related print like expos and trade-show marketing.

Still undecided which format to choose? We can tailor your pieces package to your needs and uses. Request a free sample pack, and we will send you printed samples of previous orders we've made.

To request a sample pack click the orange button at the bottom of any webpage on our website or call our team at + 1 404 442-4868, and of course, you can always chat with us online 24/7

Samples ship from either Atlanta, GA, or The United Kingdom. All orders ship on business days.

Placing a PocketMaps order is simple. After requesting a quote from us, click the button on your quote that says place an order. You can also contact our team via online chat or call us directly at +1 (404) 442-4868.

PocketMaps will hold for years before use. Even in use, they can last for years before wearing down. And because they are the size of a credit card, passport, or smartphone, they can be stored easily in the end user's wallet, pocket, purse, or another convenient place for easy access.

Q: How can I decide on the best PocketMaps fold for my project?

A: To assist you in choosing the ideal PocketMaps fold, we recommend visiting our 'Products & Services' page, where you'll find detailed descriptions of each fold option's unique advantages. Should you require further guidance to make the best selection for your specific needs, please get in touch with us directly. Our team is readily available to offer personalized assistance through the chatbox feature on our website and by phone or email. Don't hesitate to contact us for expert advice on finding the perfect fold for your PocketMaps.

Not at this time. All PocketMaps are custom made/made to order.

We accept payment through Visa, Mastercard, American Express, Discover, personal and company checks, and ACH transfers.

For local governments, state and federal municipalities, tribal councils, and colleges and universities in the United States and the United Kingdom, we offer payment terms of Net 30, Net 45, Net 60, and Net 90, subject to certain conditions.

Please contact our sales team for more information on Net payment options at +1 (404) 442-4868, email sales@pocketmaps.com, or chat with us online.

A: Absolutely! Our team is committed to collaborating closely with you to achieve your objectives and deliver a design that perfectly aligns with your needs. We boast extensive expertise in information design, including maps, way-finding, data visualization, branding, typography, and photography. Our design philosophy for PocketMaps prioritizes usability, usefulness, and clarity of information, ensuring that your custom PocketMaps are functional and visually appealing.

To get started and receive a free quote, we encourage you to share your project details with us by emailing sales@pocketmaps.com, call us at +1 (404) 442-4868, or chat with us online. Our experts are ready to assist you in creating the ideal PocketMap for your needs.

You can find your order number in the table on the Order Summary page after you have created an order. Please provide it to your designer to add it into the production label of your print files. This is also sometimes referred to as your job number.

Yes. Our PDF templates can be opened in Adobe Illustrator. They are treated as an import, which means you will be presented with a few options when importing. Depending on the version of Illustrator you're using, you will see different variations. We'll cover the main contents you need to be aware of in order to select the appropriate options.

1) Pages – If you are given the option to select All pages at once, do so. This will give you the entire template file at once. Otherwise, if you are only able to import 1 page at a time, you may need to open the template multiple times (once per page) and then copy over all parts of the template into a single AI file.

2) Import PDF pages as links – This step is optional. But if you're given this option (will appear as a checkbox), we recommend selecting it. This will preserve our fonts and font styling so that the rendered template appears as intended. It will provide the most legible experience. However, you will not be able to interact with individual layers within our template. If you change your mind after importing, you can embed the template pages. If you are not given this option open opening the template, Illustrator will most likely convert fonts to outlines instead to preserve appearance.

3) Color profile – Most importantly, if you are prompted to select CMYK or RGB, select CMYK. On any print file, CMYK will provide the best color for printing. RGB is intended only for viewing designs on digital screens.

Yes. We can customize the size of our PocketMaps to your exact specifications. Please contact our sales team at +1 404 442-4868 or email us at sales@pocketmaps.com for more information or to request a custom quote.

While not cost-effective due to significantly higher costs, yes, we can print on a wide range of weatherproof materials. For more information or to request a quote, please contact our sales team at +1 404 442-4868 or sales@pocketmaps.com.

Absolutely. The cover cards are fully customizable. We can even print multiple versions (VDP - Variable Data Printing) so that not all covers are the same. For example: Let's say you're handing out event maps and would like to advertise four different themes or sponsors across all your PocketMaps. We could divide up your order into four groups, each with its very own cover design. We offer a variety of cover options including having the covers attach to a bottle hanger/bottleneck. Make the cover part of a lanyard perfect for tradeshows and events. Apply a scratch-off area. Allow for a card/room-key or bus-pass to slide into the cover. Ask our sales team about the options we offer or better yet bring us your idea and let us build a solution for you. You can call us at + 1 404 442-4868 or email us at sales@pocketmaps.com.

Every order includes PocketMaps branded dispensers, and we also offer you the opportunity to customize your dispensing boxes with full-color printing on both digital and offset presses. Additional finishes like spot UV, flood UV, matte lamination, or gloss lamination are available, with minimum order requirements in place.

Moreover, for a unique dispensing solution, square glass cubes available on Amazon are perfect for dispensing pocket or jumbo-size products. Target offers clear and frosted cubes, which are excellent choices if you prefer options without full printing.

Our range of display boxes and dispensers is designed to enhance the distribution of your PocketMaps at points of display or sale. For those looking for our standard options, here are links to our PocketMaps branded dispensers included with every order:- For the Pocket-size dispenser, visit here- For the Credit card dispenser, check it out here.

These options ensure an impactful presentation, and we recommend choosing a dispenser that best fits your PocketMaps, including the innovative square glass cubes from Amazon and Target.

For more information, please get in touch with us at +1 (404) 442-4868, email sales@pocketmaps.com, or chat with us online to discuss your dispensing needs.

At PocketMaps, we recognize the importance of finalizing your artwork to perfection before it heads to the printer. To ensure your utmost confidence in how your product will print, we provide several proofing options.

Free Digital PDF Proof:

Every PocketMaps project comes with a complimentary digital PDF proof. This soft proof allows you to review a digital version of your artwork, offering a general overview of your design and layout. It's an expedient choice for projects under tight deadlines, allowing quick online approval. However, it's crucial to note that digital proofs may not accurately represent color as it appears in print.

Laser Press Proof (for projects 7x3 inches or smaller):

Priced at $225, this option includes two sets of proofs and FedEx/UPS/DHL 2-day shipping, adding three days to production. If you prefer a tangible proof to examine the size, layout, and color (excluding PMS colors) of your project, a laser press proof is suitable. Note that it doesn’t replicate the paper stock or coating finish.

Product Proof (Wet Proof):

Ranging from $475 to $750, including two sets of proofs and FedEx 2-day shipping, this option adds five days to production. We highly recommend this for large orders, as it shows the exact print quality, paper, and finish, providing a complete preview of your finished project.

Money-Saving Alternatives:

Free Product Sample Packs: Request our sample packs to explore various PocketMaps designs, sizes, paper stocks, and coatings, tailored to your interest.

Printing Your Proof: Print the digital PDF soft proof on your printer for a physical layout review. While this doesn’t ensure color accuracy, it helps visualize the project layout for potential revisions.

For any proofing questions or to discuss your needs with an expert, don’t hesitate to call +1 (404) 442-4868 or email sales@pocketmaps.com. Our team is always here to assist you.

We have three standard sizes that our PocketMaps fold down to. Our standard sizes are listed below. If you need a particular size, please email us at sales@pocketmaps.com or call +1 (404) 442-4868. We make custom-size PocketMaps and folds all the time. Chances are we have created the fold need before.

Click here to view our standard size chart in both imperial and metric.

We can incorporate a barcode on the outer cover of your PocketMap. Adding a barcode to your design is highly beneficial for simplifying point-of-sale (POS) transactions and streamlining inventory management. Additionally, we offer the option to print a QR code that can direct users to a specific website or landing page associated with your custom PocketMaps.

Our PocketMaps are fully customizable, allowing your design to pair with our innovative folding technique to convey your message effectively. Beyond standard printing, we offer unique enhancements like glow-in-the-dark ink, spot UV, and scratch-off features to make your PocketMaps stand out even more.

If you have a specific requirement or an innovative idea that hasn't been mentioned, we're eager to hear about it and explore new possibilities. We're passionate about bringing fresh ideas to life. Contact us at +1 (404) 442-4868 or email sales@pocketmaps.com to discuss your vision.

For more information, please get in touch with us at +1 (404) 442-4868, email sales@pocketmaps.com, or chat with us online.

Understanding Panels on PocketMaps

Q: What does the term "panels" refer to in PocketMaps?

A: In PocketMaps, "panels" specifically refer to columns. The design of PocketMaps incorporates a unique folding technique that arranges the map into a grid formation, essentially creating 'blocks.' These blocks are organized into rows and panels, with panels acting as vertical columns running from North to South and rows extending horizontally from East to West.

Q: How do PocketMaps fold and unfold?

A: PocketMaps are designed with a folding mechanism that allows them to be compactly folded into a grid of blocks, making them easy to unfold and refold as needed. This design not only aids in the map's portability but also its usability, allowing for a quick and easy reference.

Q: What are the standard cover sizes available for PocketMaps?

A: We offer three standard sizes for the PocketMaps covers to accommodate various needs and preferences. These sizes have been carefully chosen to ensure they are convenient for users, balancing readability and portability. Further details and illustrations of these sizes can be found below.

For more information, please get in touch with us at +1 (404) 442-4868, email sales@pocketmaps.com, or chat with us online.

You can download our design templates directly from [https://www.pocketmaps.com/print-templates]. Whether you prefer PDFs, Adobe InDesign, or Adobe Illustrator formats, we've got you covered, enabling you to design the PocketMap that perfectly captures your vision. Plus, with every order you place, we commit to planting a tree, contributing to environmental sustainability while you share your message with the world.

If your project requires a custom template, please don't hesitate to contact our sales team. We're equipped and eager to assist with unique requirements, including die-cut covers and specialized folding options, ensuring your PocketMap is precisely as you envisioned.

Embrace the limitless potential of vibrant, full-color printing on both sides with our CMYK printing process, designed to bring your brightest ideas to fruition.

At PocketMaps, our dedication to environmental stewardship is paramount. That's why we use FSC-certified paper and vegetable-based inks for printing, reinforcing our commitment to the planet.

For more information, please get in touch with us at +1 (404) 442-4868, email sales@pocketmaps.com, or chat with us online.

Q: Can I purchase the rights to use your maps in my PocketMaps order, and what about custom-designed maps?

A: Absolutely! When you utilize our maps in your PocketMaps, you can acquire the rights on a per-user basis, subject to applicable fees. For areas where we do not already have a pre-designed map, we can create a custom map specifically for your needs. Moreover, when you commission us to design a map for you, you gain ownership rights to the map, provided that our Creative Commons Attribution (CC BY) is included. This ensures that while you own the rights to the uniquely designed map, we are given due acknowledgment for the original creation. Whether you're looking to use an existing map or need a custom solution, we're here to support your project every step of the way.

For more details on acquiring map rights or to discuss the creation of a custom map, please don't hesitate to contact us at +1 (404) 442-4868, emailsales@pocketmaps.com, or chat with us online.

We're here to support you in designing a map that perfectly matches your vision and requirements.

Yes. We do offer a custom die cutting for the outer-cards. Fees apply.

A: Absolutely! Our team is committed to collaborating closely with you to achieve your objectives and deliver a design that perfectly aligns with your needs. We boast extensive expertise in information design, including maps, way-finding, data visualization, branding, typography, and photography. Our design philosophy for PocketMaps prioritizes usability, usefulness, and clarity of information, ensuring that your custom PocketMaps are functional and visually appealing.

To get started and receive a free quote, we encourage you to share your project details with us by emailing sales@pocketmaps.com, call us at +1 (404) 442-4868, or chat with us online. Our experts are ready to assist you in creating the ideal PocketMap for your needs.

Placing a PocketMaps order is simple. After requesting a quote from us, click the button on your quote that says place an order. You can also contact our team via online chat or call us directly at +1 (404) 442-4868.

Q: How can I decide on the best PocketMaps fold for my project?

A: To assist you in choosing the ideal PocketMaps fold, we recommend visiting our 'Products & Services' page, where you'll find detailed descriptions of each fold option's unique advantages. Should you require further guidance to make the best selection for your specific needs, please get in touch with us directly. Our team is readily available to offer personalized assistance through the chatbox feature on our website and by phone or email. Don't hesitate to contact us for expert advice on finding the perfect fold for your PocketMaps.

You can find your order number in the table on the Order Summary page after you have created an order. Please provide it to your designer to add it into the production label of your print files. This is also sometimes referred to as your job number.

Yes, the minimum order is 500 PocketMaps. You are welcome to order fewer than the quantity. However, the cost will be the same as ordering our minimum. We will gladly recycle the difference for you.

In most cases, our lead time is 15 business days from approved proof and payment or 10 business days rush, with a 15% rush fee. In some cases, we can produce rush orders in 6-8 business days. Just ask your sales expert and we can check our production to see if we can work your order in quicker. Please note our two plants closed from December 19th -January 5th every year for a holiday. We feel this holiday time is extra valuable to the friends and families of our super-duper team members and it is one little extra way we can show our thanks during the holiday time. This time off does not count towards the three weeks of paid-time-off our team members get to take each year.

If you have an urgent need for your PocketMaps, just let us know. Call +1 404 442-4868 or email us at sales@pocketmaps.com.

In most cases, generally, no. We operate an automated proofing process. Once you give us the proof approval (green light to print your order), we start making the printing plates, and our systems automatically schedule your job for print on the next available printing-press. Having an automated process like this helps keep your costs low, and production saves time. We recommend carefully reviewing your proofs before uploading them to us, and then once more after your artwork passes our pre-flight once more.

If you must stop the production, please call at + 1 404 442-4868 and then email us at sales@pocketmaps.com. We will let you know where your production job is in our process.

Yes. We can customize the size of our PocketMaps to your exact specifications. Please contact our sales team at +1 404 442-4868 or email us at sales@pocketmaps.com for more information or to request a custom quote.

While not cost-effective due to significantly higher costs, yes, we can print on a wide range of weatherproof materials. For more information or to request a quote, please contact our sales team at +1 404 442-4868 or sales@pocketmaps.com.

We accept payment through Visa, Mastercard, American Express, Discover, personal and company checks, and ACH transfers.

For local governments, state and federal municipalities, tribal councils, and colleges and universities in the United States and the United Kingdom, we offer payment terms of Net 30, Net 45, Net 60, and Net 90, subject to certain conditions.

Please contact our sales team for more information on Net payment options at +1 (404) 442-4868, email sales@pocketmaps.com, or chat with us online.

At PocketMaps, we recognize the importance of finalizing your artwork to perfection before it heads to the printer. To ensure your utmost confidence in how your product will print, we provide several proofing options.

Free Digital PDF Proof:

Every PocketMaps project comes with a complimentary digital PDF proof. This soft proof allows you to review a digital version of your artwork, offering a general overview of your design and layout. It's an expedient choice for projects under tight deadlines, allowing quick online approval. However, it's crucial to note that digital proofs may not accurately represent color as it appears in print.

Laser Press Proof (for projects 7x3 inches or smaller):

Priced at $225, this option includes two sets of proofs and FedEx/UPS/DHL 2-day shipping, adding three days to production. If you prefer a tangible proof to examine the size, layout, and color (excluding PMS colors) of your project, a laser press proof is suitable. Note that it doesn’t replicate the paper stock or coating finish.

Product Proof (Wet Proof):

Ranging from $475 to $750, including two sets of proofs and FedEx 2-day shipping, this option adds five days to production. We highly recommend this for large orders, as it shows the exact print quality, paper, and finish, providing a complete preview of your finished project.

Money-Saving Alternatives:

Free Product Sample Packs: Request our sample packs to explore various PocketMaps designs, sizes, paper stocks, and coatings, tailored to your interest.

Printing Your Proof: Print the digital PDF soft proof on your printer for a physical layout review. While this doesn’t ensure color accuracy, it helps visualize the project layout for potential revisions.

For any proofing questions or to discuss your needs with an expert, don’t hesitate to call +1 (404) 442-4868 or email sales@pocketmaps.com. Our team is always here to assist you.

**Q: Do you offer any discounts?**

A: Absolutely! We provide trade discounts through our broker's program. For more information on taking advantage of this offer or to inquire about the program's specifics, please don't hesitate to email us at sales@pocketmaps.com or +1 (404) 442-4868. Our team is ready to assist you with any questions and guide you through accessing your discount.

A: Unfortunately, we do not offer the option for customers to pick up their orders directly from our facilities. However, to provide convenience and value, most orders include shipping as part of the service. We strive to ensure that your PocketMaps are delivered directly to your preferred location efficiently and securely.

For any shipping questions or to inquire further about your order, please contact us at +1 (404) 442-4868, email sales@pocketmaps.com, or chat with us online. Our team is here to assist you with all your PocketMap needs.

Q: Can PocketMaps be shipped worldwide? What about free shipping options?

A: Absolutely! We offer global shipping, ensuring that PocketMaps can be delivered regardless of location. For added value, we include free shipping on most orders to the United States (all states, including Alaska, Puerto Rico, and Hawaii), the United Kingdom, and Europe, making it easier and more affordable for you to receive our products.

However, it's important to note that while we strive to minimize additional costs for our clients, you may be responsible for covering any applicable import/export fees and shipping charges if they apply.

We do not impose additional shipping fees, and should you prefer, you can use your shipping account for direct billing by the carrier. Thanks to our strategically located production facilities in Atlanta, GA, the United Kingdom, and Germany, we can efficiently manage international and domestic orders. We dispatch orders from the nearest facility to your delivery address to expedite delivery.

For more detailed information on our shipping policies, including how to take advantage of our free shipping offer, or if you have specific shipping requirements, please don't hesitate to reach out. Contact us at +1 (404) 442-4868, email sales@pocketmaps.com, or chat online. Our team is eager to ensure your PocketMaps arrive conveniently and cost-effectively.

Q: How much do PocketMaps weigh for shipping or direct mailing purposes?

A: On average, a batch of 1,000 PocketMaps, based on our standard paper selection and the format of 3 rows by eight columns (9.21" x 15.76"), including packaging, weighs approximately 23 lbs. Please note, the final shipping weight can vary due to factors such as paperweight, cover stock, ink coverage, and other specifications that might differ from one order to another.

Should you require the exact weight of your PocketMaps order for direct mailing or other specific shipping needs, we encourage you to contact our sales team. We're readily available to provide detailed information, ensuring your mailing or shipping process is as smooth as possible.

For precise weight details or any other inquiries, please get in touch with us via online chat, call us at +1 (404) 442-4868, or email sales@pocketmaps.com. Our team is eager to assist you with all your product questions and requirements.

Q: How are PocketMaps packaged for shipping? Can they be banded together?

A: To accommodate various distribution needs, we offer the option to band 15-25 PocketMaps together using an automated paper banding machine. This method is handy for quickly grabbing and distributing a set amount of PocketMaps at events or locations. If you prefer your PocketMaps to be banded, please inform our sales team at the time of your order to ensure your packaging preferences are met.

Regardless of whether you choose the banded option, all PocketMaps orders are securely packaged in a box. This ensures they are shipped safely and arrive at their destination without damage, ready for immediate use.

For additional details on our packaging options or to specify your preference for banded PocketMaps, please get in touch with us at +1 (404) 442-4868, email sales@pocketmaps.com, or chat with us online. Our sales team is ready to assist you in ensuring your PocketMaps are prepared to your specifications.

A: We meticulously pack your PocketMaps in sturdy double-wall cardboard boxes, optimizing the space within each box to its total capacity. This approach helps prevent damage from product movement during shipping and transportation. The specific number of PocketMaps per box varies, depending on the size and type of PocketMaps you order. We secure the boxes on pallets (or skids) for larger orders and apply shrink wrap for enhanced protection during transit.

When you receive a quote from us, it will include detailed information regarding the exact number of boxes and/or pallets needed for your order and the total weight of the shipment.

Please note that a loading dock may be necessary for orders requiring palletized shipping if a lift gate is unavailable at the delivery location.

Additionally, we offer flexible packaging options upon request. For instance, we can bundle your PocketMaps in groups of up to 25, depending on the project's requirements and the number of panels. We also provide drop shipping services to multiple locations, such as hotels, retail stores, or event venues, according to your distribution needs. Specify any custom packing or shipping preferences when placing your order.

For more information on shipping quantities, packaging options, or to request a custom packing solution, please get in touch with us at +1 (404) 442-4868, email sales@pocketmaps.com, or chat with us online. Our team is ready to assist you in tailoring our shipping and packaging methods to suit your PocketMaps project best.

Q: What are the shipping policies for PocketMaps orders, including international destinations?

A: We offer comprehensive shipping solutions for PocketMaps orders to ensure your products arrive safely and efficiently. For all orders within the United States, including Alaska, Puerto Rico, and Hawaii, as well as orders to the United Kingdom and the rest of Europe, shipping is included at no additional cost. This policy is part of our commitment to providing value and convenience to our customers in these regions.

For orders destined for other parts of the world, clients are responsible for covering the shipping costs. This applies to all international destinations outside the United States, the United Kingdom, and Europe. Additionally, irrespective of the destination, clients are also responsible for any import/export duties or tariffs that may apply. The client pays These fees and are not included in the shipping or product costs we provide.

Our shipping methods are versatile, utilizing reputable carriers such as UPS, FedEx, DHL, USPS, Royal Mail, and DPD, to name a few. Depending on the size and destination of your order, we will determine the most efficient shipping method, whether it's a small package delivery or a palletized shipment for larger orders. We aim to ensure that your PocketMaps are delivered in perfect condition, ready to be used, and appreciated by your audience.

If you have any specific shipping needs or require further information about shipping policies and costs for your PocketMaps order, please don't hesitate to get in touch. Contact us at +1 (404) 442-4868, email sales@pocketmaps.com, or chat online. Our team is dedicated to assisting you with all aspects of your order, from production to delivery.

A: Absolutely. Quality is a cornerstone of our production process to guarantee that the final product meets our customers' needs and expectations. Our quality assurance protocol includes multiple checks throughout the production cycle to ensure every aspect of the PocketMaps meets our rigorous standards.

Our operations span three strategically located plants in the United States, Germany, and the United Kingdom. This global presence facilitates quicker turnaround times and cost-effective products for our clients and minimizes shipping expenses. We aim to deliver superior PocketMaps that reflect our commitment to excellence by implementing these quality assurance measures and optimizing our manufacturing locations.

For more information on our quality assurance processes or to learn more about our production capabilities, please get in touch with us at +1 (404) 442-4868, email sales@pocketmaps.com, or chat with us online. Our team is dedicated to providing high-quality products and services tailored to your needs.

PocketMaps has a diverse and talented team that operates globally, leveraging the skills of remote professionals worldwide. Among our dedicated staff, our map designers play a pivotal role in our operations. These designers are not just skilled in cartography; they are also experts in blending functionality with aesthetics to create informative and visually appealing maps.

Our map designers work closely with clients to understand their needs, whether for urban planning, tourism, educational purposes, or bespoke projects. They utilize the latest geographic information system (GIS) technology, design software, and their deep understanding of spatial data to craft maps that accurately represent geographical areas while highlighting the critical information our clients want to convey.

Initially established in Savannah, Georgia, on the Southeast coast of the U.S., our foundation office was thoughtfully placed approximately 800 miles south of Manhattan, NY, and 500 miles north of Miami, FL. 2018, we broadened our reach by inaugurating three additional facilities in Atlanta, Georgia, Northwich, Cheshire in the United Kingdom, and Germany.

This expansion increased our production capacity and enhanced our ability to serve a global clientele more effectively, ensuring that we can meet the diverse needs of customers across North America, Europe, Australia, and other regions with efficiency and precision.

Every order benefits from included shipping, with strategic routing to the facility that can guarantee the fastest turnaround, ensuring your order arrives swiftly and satisfactorily.

For more detailed information about our map design services or any other inquiries, please don't hesitate to contact us at +1 (404) 442-4868, email sales@pocketmaps.com, or engage with us through our online chat feature.

Yes, the minimum order is 500 PocketMaps. You are welcome to order fewer than the quantity. However, the cost will be the same as ordering our minimum. We will gladly recycle the difference for you.

In most cases, our lead time is 15 business days from approved proof and payment or 10 business days rush, with a 15% rush fee. In some cases, we can produce rush orders in 6-8 business days. Just ask your sales expert and we can check our production to see if we can work your order in quicker. Please note our two plants closed from December 19th -January 5th every year for a holiday. We feel this holiday time is extra valuable to the friends and families of our super-duper team members and it is one little extra way we can show our thanks during the holiday time. This time off does not count towards the three weeks of paid-time-off our team members get to take each year.

If you have an urgent need for your PocketMaps, just let us know. Call +1 404 442-4868 or email us at sales@pocketmaps.com.

In most cases, generally, no. We operate an automated proofing process. Once you give us the proof approval (green light to print your order), we start making the printing plates, and our systems automatically schedule your job for print on the next available printing-press. Having an automated process like this helps keep your costs low, and production saves time. We recommend carefully reviewing your proofs before uploading them to us, and then once more after your artwork passes our pre-flight once more.

If you must stop the production, please call at + 1 404 442-4868 and then email us at sales@pocketmaps.com. We will let you know where your production job is in our process.

We accept payment through Visa, Mastercard, American Express, Discover, personal and company checks, and ACH transfers.

For local governments, state and federal municipalities, tribal councils, and colleges and universities in the United States and the United Kingdom, we offer payment terms of Net 30, Net 45, Net 60, and Net 90, subject to certain conditions.

Please contact our sales team for more information on Net payment options at +1 (404) 442-4868, email sales@pocketmaps.com, or chat with us online.